How to Write an "Itch" That Gets Solved

So, you have a problem. You want to post it on The Itch Board. Great! But how do you ensure your post doesn't just sit there, but actually sparks a solution?

Here are some tips for writing a high-quality "Itch."

1. Be Specific

• Bad: "Traffic is bad."
• Good: " The signal timing at the intersection of Queen St and Victoria St causes a 10-minute backup every morning between 8:00 and 8:30 AM."

Specifics help solvers understand the root cause.

2. Describe the Impact

Don't just say what is broken; say why it matters.

• "This costs me $50 a week."
• "This makes me late for work twice a week."
• "This prevents my elderly mother from accessing the service."

Impact creates urgency.

3. Avoid Solutions (At First)

It's tempting to say, "They should build a bridge!" But maybe a bridge isn't the best answer. Maybe a ferry is better. Or a tunnel.

Focus on describing the problem clearly, and let the innovators come up with the best solution.

4. Use Emotions, but Keep it Civil

It's okay to be frustrated. Expressing that frustration helps others relate. But keeps it focused on the issue, not on attacking individuals.

5. Add Tags

Help the right people find your post. If it's a council issue, tag it "Local Government." If it's a tech issue, tag it "Digital Services."

Happy posting!